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Bar/lounge
Food and beverages
Restaurant
Restaurant
Food and beverages
Bar/lounge
Bar/lounge
Restaurant
Food and beverages
Restaurant
Restaurant
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Food and beverages
Restaurant
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Attractions
Restaurant
Bar/lounge

The Hermitage Hotel Mt Cook

8.0Rating
ExcellentRated by Guests
1,765Reviews

What to expect

Pros

  • 🏔️Spectacular views of Mt. Cook and surrounding mountains
  • 🍽️Delicious buffet options for both dinner and breakfast
  • 🛏️Comfortable and spacious rooms with modern amenities
  • 🍹Specialty drinks and cocktails available at the bar
  • 👨‍🍳Friendly and helpful staff providing excellent service
  • 🏨Beautiful and luxurious hotel setting in a unique location
  • 🪑Well-positioned furniture to maximize the stunning views from the rooms
  • 🍷Great selection of wines and beverages available to enjoy
  • 🌌Indoor stargazing experience and planetarium show
  • 🎉Convenient location for excursions and outdoor activities

Cons

  • 🏚️Some areas of the hotel showing signs of wear and aging
  • 🍴Limited dining options in the remote location, expensive buffet prices
  • 📺Limited TV channels and lack of streaming options in the rooms
  • 💸High prices for amenities and services compared to the overall experience
  • 🧹Some rooms may lack thorough cleaning and maintenance standards
  • 🚗Limited parking availability and challenges in finding suitable parking spots
  • 🥤Inconvenient service experiences, like unhygienic practices in the bar area
  • 🔥Fireplace not lit in the bar area, missing out on cozy ambiance
  • 🍛Mixed reviews on the quality and variety of dining options outside the hotel
  • 🌧️Weather-dependent activities and excursions may be impacted by poor conditions

What this place has to offer

Things to do and ways to relaxHiking, On-site entertainment, Tours
Services and conveniencesConcierge, Daily housekeeping, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Chinese [Mandarin], French, Japanese

Where you'll be sleeping

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34 m²

Premium Plus Super King

1 king bed

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34 m²

Premium Plus Room with Two Queen Beds

2 queen beds

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35 m²

Premium Twin

2 queen beds

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35 m²

Premium King

1 king bed

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27 m²

Superior Twin Room

2 queen beds

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23 m²

Standard King

1 king bed

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17 m²

Standard King or Twin Room

1 king bed or 2 single beds

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22 m²

Standard Queen

1 queen bed

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23 m²

Standard Twin Room

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19 m²

Standard Room with Mount Cook View

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying