The Alex
9.1Rating
ExceptionalRated by Guests
1,665Reviews
What to expect
Pros
- 🌟Outstanding customer service from friendly and helpful staff
- 🛏️Comfortable and luxurious beds for a great night's sleep
- 🍽️Delicious and varied breakfast options
- 🏋️♂️Well-equipped gym facilities for fitness enthusiasts
- 🍹Great selection of drinks and cocktails in the bar
- 🥂Warm and welcoming atmosphere created by staff
- 🎉Perfect location for exploring the city and nearby attractions
- 💼Excellent event hosting capabilities with attentive staff
- 🍷Fantastic restaurant with exceptional service and delicious meals
- 🛎️Efficient check-in and check-out process with attentive front desk staff
Cons
- 🧼Some rooms may need better cleaning and attention to detail
- 🚿Occasional issues with hot water supply in rooms
- 🍴Room for improvement in breakfast quality and variety
- 🔊Limited soundproofing in certain areas of the hotel
- 🚗Parking facilities may be limited or challenging to access
- 💸Higher prices compared to similar hotels in the area
- 🍔Limited dining options or variety in on-site restaurants
- 🌆Some rooms may lack views or natural light
- 📶Inconsistent Wi-Fi connectivity in certain areas of the hotel
- 🌧️Possible inconvenience due to weather-related issues or lack of indoor activities
What this place has to offer
Things to do and ways to relaxFitness center, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian
Where you'll be sleeping
30 m²
Executive Room
1 queen bed
40 m²
Junior Suite
1 king bed
48 m²
Suite
1 king bed
30 m²
Twin Room
1 single bed
30 m²
King Room
1 queen bed
Double Room
1 double bed
30 m²
Classic King Room
1 king bed
30 m²
Classic Twin Room
2 single beds
Classic Room
Twin/Double Room
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -9.51% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.