Exterior view
View
Exterior view
Interior view
Lobby
Swimming pool
Swimming pool
Double Room with Garden View
Swimming pool
Restaurant
Restaurant
Restaurant
Restaurant
Spa
Restaurant
Spa
Restaurant
Restaurant
Single Room
Food and beverages
Bar/lounge
Sauna
Recreational facilities
Garden
Restaurant
Restaurant
Meeting room / ballrooms
Bar/lounge
Restaurant
Bathroom
Spa
Meeting room / ballrooms
Bathroom
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Attractions
Business center
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null
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Family Room
Food and beverages
Balcony/terrace
Restaurant
Standard Double Room
Restaurant
Restaurant

Phonix Hotel

8.3Rating
ExcellentRated by Guests
23Reviews

What to expect

Pros

  • 🏊Great pool and sauna facilities
  • 🍽️Delicious breakfast and dinner options
  • 🌄Beautiful views of Bergneustadt and the surrounding mountains
  • 🧖‍♂️Relaxing wellness area with spa facilities
  • 🚴Convenient bike storage and charging facilities
  • 👫Friendly and helpful staff providing excellent service
  • 🛏️Spacious and clean rooms with comfortable beds
  • 👍Good price-performance ratio and value for money
  • 🥗Varied and tasty meal options including buffet dinners
  • 👩‍❤️‍👨Pleasant atmosphere and suitable for couples or families

Cons

  • 🔕Lack of night staff leading to security concerns
  • 🏊‍♂️Small or unclean swimming pool facilities
  • 🛌Uncomfortable or noisy sleeping arrangements
  • 🌡️Lack of air conditioning in rooms during hot weather
  • 🧼Issues with cleanliness or maintenance in certain areas
  • 💤Inconvenient room layout or noisy surroundings affecting sleep quality
  • 🕰️Limited service hours for amenities like bars or restaurants
  • 🚪Room placement issues such as overlooking noisy areas like kitchens
  • 💰Overpriced or underwhelming offerings like breakfast quality
  • 🦠Hygiene concerns like lack of proper toiletries or cleanliness standards

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Game room, Hiking, Massage, Sauna, Spa, Spa/sauna, Steamroom, Table tennis
Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Polish, Turkish, Russian

Set in a prime location of Bergneustadt, Phönix Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Facilities for disabled guests, meeting facilities, restaurant, newspapers, laundry service are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. For reliable service and professional staff, Phönix Hotel caters to your needs.

Where you'll be sleeping

Standard Double Room image 1
Standard Double Room image 2
Standard Double Room image 3
Standard Double Room image 4
Standard Double Room image 5
Standard Double Room image 6
Standard Double Room image 7
20 m²

Standard Double Room

1 king bed

Single Room image 1
Single Room image 2
Single Room image 3
Single Room image 4
Single Room image 5
Single Room image 6
18 m²

Single Room

1 single bed

Double Room with Garden View image 1
Double Room with Garden View image 2
Double Room with Garden View image 3
Double Room with Garden View image 4
Double Room with Garden View image 5
20 m²

Double Room with Garden View

1 king bed

Family Room image 1
Family Room image 2
Family Room image 3
Family Room image 4
24 m²

Family Room

1 king bed and 2 sofa beds

Family Room image 1
Family Room image 2
Family Room image 3
Family Room image 4
24 m²

Family Room

1 sofa bed and 1 king bed

Comfort Double Room with Park View image 1
Comfort Double Room with Park View image 2
Comfort Double Room with Park View image 3
20 m²

Comfort Double Room with Park View

1 double bed or 1 super king bed

Family triple room image 1
Family triple room image 2
24 m²

Family triple room

1 king bed or 1 single bed and 1 queen bed

Comfort Triple Room image 1
24 m²

Comfort Triple Room

Comfort Double Room image 1
18 m²

Comfort Double Room

1 double bed

Comfort Triple Room image 1
24 m²

Comfort Triple Room

What other guests say about this hotel

Where you'll be staying