Mercure Hotel Hamburg City
7.6Rating
Very GoodRated by Guests
372Reviews
What to expect
Pros
- 🍳Great breakfast selection with delicious options
- 🚗Convenient parking available on site
- 🛏️Comfortable beds for a good night's sleep
- 🛎️Friendly and helpful staff throughout the hotel
- 🍽️Nice bistro/bar area with a good atmosphere
- 🌟Clean facilities maintained well by the staff
- 👨👩👧👦Rooms and equipment suitable for families
- 🍴Good cuisine available in the hotel's restaurant
- 🚂Close proximity to public transportation options
- 🧘Sauna facilities available for relaxation after a long day
Cons
- 🌡️Inconsistent room temperatures, either too warm or chilly
- 🔇Noisy environment in the hotel affecting sleep quality
- 💸High additional costs for breakfast and parking
- 🚶♂️Location further from the city center than expected, requiring additional travel time
- 🚿Issues with the shower direction making it inconvenient to use
- 🏨Room size not spacious enough for families of four
- 🤝Unwelcoming or rude behavior from some hotel staff members
- 🚫Lack of essential room amenities like tea/coffee making facilities
- 🚗💰Parking fees not included in the room rate, adding to overall expenses
- 🌆Limited views or unimpressive surroundings from the hotel
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French
Located in Hammerbrook, Mercure Hotel Hamburg City is a perfect starting point from which to explore Hamburg. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, taxi service are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, free welcome drink. The hotel offers various recreational opportunities. Mercure Hotel Hamburg City combines warm hospitality with a lovely ambiance to make your stay in Hamburg unforgettable.
Where you'll be sleeping
26 m²
Junior Suite with King Bed
1 sofa bed and 1 king bed
25 m²
Superior Double with Sofa
1 sofa bed and 1 double bed
26 m²
Privilege room with King-size bed
1 sofa bed and 1 king bed
25 m²
Superior Room with 1 Double Bed
1 double bed
26 m²
Privilege King Room
1 king bed
25 m²
Superior Twin Bed
2 single beds
Superior Room With 1 Queen-Size Bed And Sofa Bed
1 queen bed and 1 sofa bed or 1 queen bed or 1 double bed or 1 double bed and 1 sofa bed
44 m²
Junior King Suite with Sofabed
1 king bed and 1 sofa bed
Superior Room, 1 Double or 2 Single Beds
JUNIOR SUITE Junior Suite with king-size bed and sofa bed, mini-bar ALL in
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.