Leonardo Royal Hotel Birmingham
8.3Rating
ExcellentRated by Guests
6,150Reviews
What to expect
Pros
- 🚿Fantastic showers with good water pressure
- 🎂Received a free birthday cake as a special treat
- 👪Friendly and helpful staff, especially towards families with children
- 🍳Excellent buffet breakfast with a variety of options
- 🅿️Convenient on-site parking available
- 🥓Delicious bacon served during breakfast
- 🌆Great location with easy access to attractions and dining options
- 🍾Warm welcome with a glass of Champagne upon arrival
- 💼Good hotel for business trips with comfortable rooms and amenities
- 👍Reception staff provided helpful recommendations and assistance
Cons
- 🚫Poor room cleanliness with stains and lack of amenities
- ❌Issues with hot water supply for showers in the morning
- 🚗Unpleasant experience with the hotel's car park
- 🔇Noise disturbances from adjacent rooms affecting sleep quality
- 🛑Unwelcoming and threatening behavior from hotel staff and door staff
- 💰Perceived as not worth the price charged for the stay
- 🔞Lack of privacy and safety concerns due to unauthorized room entry
- 🚪Difficulties with check-in process and room allocation
- 🍸Slow and inefficient bar service during the stay
- 🛎️Inconsistent service delivery and lack of attention to detail
What this place has to offer
Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Polish
Where you'll be sleeping
24 m²
Double Room
1 double bed
28 m²
Executive King
1 king bed
25 m²
Superior King Room
1 king bed
28 m²
Superior Double or Twin Room
2 double beds
Classic Double or Twin Room, 2 Double Beds
2 double beds or 2 single beds
2 Double Beds
2 double beds
24 m²
Family Room
2 double beds
24 m²
Modern Standard King Room
1 queen bed
Room Classic
1 super king bed or 1 double bed
24 m²
Design Room
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 39.67% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.