Hotel Recanto da Serra
9.3Rating
ExceptionalRated by Guests
71Reviews
What to expect
Pros
- 🌟Impeccable service and welcoming accommodation
- 🍪Received city cookies and chocolates upon arrival
- 🏨Excellent hotel structure and amenities
- 🍳Spectacular breakfast options
- 👫Friendly and helpful staff
- 🔥Good heating system and cozy atmosphere
- 🍦Great options for spending the day at the hotel
- 🍹Wonderful location in the heart of the city
- 🐇Enjoyed the animals and nature surroundings
- 🏊Heated swimming pool for relaxation
Cons
- 🍂Traditional room decor could be improved
- 🛌Some mattresses were too soft or old
- 🏊♂️Issues with thermal pools not functioning as expected
- 💲High cost with lack of smart TVs in rooms
- 🚗Limited parking space during peak periods
- 🧼Insufficient cleaning of common areas
- ❄️Inadequate heating in certain rooms
- 📺Lack of entertainment like smart TVs for children
- 🔇Some staff members were not very attentive
- 🚧Noise disturbances from internal and external sources
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Game room, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesContactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese
Set in a prime location of Gramado, Hotel Recanto da Serra puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are 24-hour front desk, luggage storage, room service, meeting facilities, business center. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find whirlpool bathtub, air conditioning, heating, mini bar, telephone. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Recanto da Serra.
Where you'll be sleeping
15 m²
Deluxe Room
1 queen bed or 2 single beds
39 m²
Suite with Hot Tub
1 queen bed & 1 sofa bed
40 m²
Superior Chalet with Hot Tub
1 sofa bed and 2 single beds and 1 queen bed or 2 single beds and 1 sofa bed
15 m²
Standard Double or Twin Room
2 single beds or 1 double bed
30 m²
Chalet
1 queen bed and 1 sofa bed
20 m²
Superior Apartment
1 king bed and 2 single beds
40 m²
Luxury Cottage
1 double bed and 1 sofa bed
40 m²
Superior Luxury Cottage
1 queen bed and 1 sofa bed and 2 single beds
39 m²
Suite
1 double bed and 2 sofa beds
15 m²
Superior Luxury Room
1 double bed and 2 single beds
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