Hotel Kumpeli Spa
6.8Rating
GoodRated by Guests
32Reviews
What to expect
Pros
- 🌅Beautiful lake views from the hotel
- 🏊Great spa facilities with saunas and jacuzzis
- 🍽️Good food options and delicious meals at the restaurant
- 👨👩👧Friendly and helpful staff members
- 🌿Lovely natural surroundings with views of the river
- 🍴Excellent breakfast buffet with a nice selection
- 🏞️Quiet and relaxing atmosphere for a weekend getaway
- 🚗Convenient parking areas for guests
- 👍Efficient service despite outdated facilities
- 🍹Well-stocked bar for guests' enjoyment
Cons
- 🛏️Rooms are outdated and in need of renovation
- 🍽️Limited menu options and unprofessional service in the restaurant
- 🪑Dirty and untidy room conditions with stained bedding
- 🛁Poor bathroom amenities and plastic-covered shower
- 🚪Lack of 24-hour staff availability and noisy mornings
- 💸Overpriced services such as using the pool and spa facilities
- 🛎️Inconsistent service quality and rude behavior from some staff
- 🕰️Late spa opening hours and lack of essential items in rooms
- 🐜Ant infestation in some ground floor rooms
- 🍲Low-quality and overpriced dining options
What this place has to offer
Things to do and ways to relaxFishing, Fitness center, Hammam, Hiking, Hot tub, Massage, Private beach, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom
Services and conveniencesDaily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Finnish
Hotel Kumpeli is perfectly located for both business and leisure guests in Heinola. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Facilities like 24-hour front desk, facilities for disabled guests, luggage storage, room service, meeting facilities are readily available for you to enjoy. Designed for comfort, selected guestrooms offer heating, desk, balcony/terrace, telephone, television to ensure a restful night. Entertain the hotel's recreational facilities, including hot tub, private beach, fitness center, sauna, indoor pool. Hotel Kumpeli is an excellent choice from which to explore Heinola or to simply relax and rejuvenate.
Where you'll be sleeping
24 m²
Double or Twin Room with Spa Access
1 double bed or 2 single beds
29 m²
Superior Double Room with Spa Access No Pets Allowed
2 single beds and 1 double bed
22 m²
Single Room with Spa Access
1 single bed
Superior Room with Spa Access
Basic Single Room
Basic Double Room
Room Assigned on Arrival
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.