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Hotel Buena Vista

8.6Rating
ExcellentRated by Guests
254Reviews

What to expect

Pros

  • 🚗Convenient location near train station and bus terminal
  • 🛏️Comfortable and spacious rooms with modern amenities
  • 🍽️Good breakfast selection with both Japanese and Western options
  • 🤝Friendly and helpful staff, especially at the concierge desk
  • 🍜Delicious food at the hotel's Chinese restaurant
  • 🏰Close proximity to attractions like Matsumoto Castle
  • 🌄Stunning views of the city and mountains from higher floors
  • 🌟Great value for money and good service overall
  • 📱Convenient amenities like the Handy smartphone for guests
  • ♨️Access to nearby onsen for relaxation and rejuvenation

Cons

  • 🕰️Limited shuttle service schedule to the train station
  • 🌡️Issues with room temperature control, leading to discomfort
  • 💵Some guests found the hotel's pricing not equal to the value received
  • 🚭Persistent smell of cigarette smoke in certain areas of the hotel
  • 🥐Stale or limited food options at breakfast, especially for Western travelers
  • 🚗Difficulty with parking arrangements, especially during peak hours
  • 🚪Room size and layout issues, such as cramped spaces and inadequate closets
  • 🇯🇵Language barrier for English-speaking guests with limited staff proficiency
  • 🍸Lack of a dedicated bar area or space for pre-dinner drinks
  • 👩‍💼Mixed reviews on the professionalism and flexibility of the hotel staff

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Karaoke, Massage, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese

Hotel Buena Vista is perfectly located for both business and leisure guests in Matsumoto. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Facilities like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. To enhance guests' stay, the hotel offers recreational facilities such as massage, karaoke. No matter what your reasons are for visiting Matsumoto, Hotel Buena Vista will make you feel instantly at home.

Where you'll be sleeping

Standard Twin Room - Non-Smoking image 1
Standard Twin Room - Non-Smoking image 2
Standard Twin Room - Non-Smoking image 3
Standard Twin Room - Non-Smoking image 4
Standard Twin Room - Non-Smoking image 5
Standard Twin Room - Non-Smoking image 6
Standard Twin Room - Non-Smoking image 7
Standard Twin Room - Non-Smoking image 8
Standard Twin Room - Non-Smoking image 9
Standard Twin Room - Non-Smoking image 10
Standard Twin Room - Non-Smoking image 11
Standard Twin Room - Non-Smoking image 12
Standard Twin Room - Non-Smoking image 13
Standard Twin Room - Non-Smoking image 14
27 m²

Standard Twin Room - Non-Smoking

2 semi double beds

Standard Small Double Room - Smoking image 1
Standard Small Double Room - Smoking image 2
Standard Small Double Room - Smoking image 3
Standard Small Double Room - Smoking image 4
Standard Small Double Room - Smoking image 5
Standard Small Double Room - Smoking image 6
Standard Small Double Room - Smoking image 7
Standard Small Double Room - Smoking image 8
Standard Small Double Room - Smoking image 9
Standard Small Double Room - Smoking image 10
Standard Small Double Room - Smoking image 11
Standard Small Double Room - Smoking image 12
Standard Small Double Room - Smoking image 13
Standard Small Double Room - Smoking image 14
17 m²

Standard Small Double Room - Smoking

1 double bed

Standard Small Double Room - Non-Smoking image 1
Standard Small Double Room - Non-Smoking image 2
Standard Small Double Room - Non-Smoking image 3
Standard Small Double Room - Non-Smoking image 4
Standard Small Double Room - Non-Smoking image 5
Standard Small Double Room - Non-Smoking image 6
Standard Small Double Room - Non-Smoking image 7
Standard Small Double Room - Non-Smoking image 8
17 m²

Standard Small Double Room - Non-Smoking

1 double bed

Executive Twin Room - Non-Smoking image 1
Executive Twin Room - Non-Smoking image 2
Executive Twin Room - Non-Smoking image 3
Executive Twin Room - Non-Smoking image 4
Executive Twin Room - Non-Smoking image 5
Executive Twin Room - Non-Smoking image 6
Executive Twin Room - Non-Smoking image 7
27 m²

Executive Twin Room - Non-Smoking

2 single beds

Executive Twin Room image 1
Executive Twin Room image 2
Executive Twin Room image 3
Executive Twin Room image 4
Executive Twin Room image 5
Executive Twin Room image 6
Executive Twin Room image 7
Executive Twin Room image 8
27 m²

Executive Twin Room

2 semi double beds

Premiere Twin Room - Non-Smoking image 1
Premiere Twin Room - Non-Smoking image 2
Premiere Twin Room - Non-Smoking image 3
Premiere Twin Room - Non-Smoking image 4
Premiere Twin Room - Non-Smoking image 5
Premiere Twin Room - Non-Smoking image 6
Premiere Twin Room - Non-Smoking image 7
27 m²

Premiere Twin Room - Non-Smoking

2 single beds

Executive Double Room with Small Double Bed - Non-Smoking image 1
Executive Double Room with Small Double Bed - Non-Smoking image 2
Executive Double Room with Small Double Bed - Non-Smoking image 3
Executive Double Room with Small Double Bed - Non-Smoking image 4
Executive Double Room with Small Double Bed - Non-Smoking image 5
Executive Double Room with Small Double Bed - Non-Smoking image 6
17 m²

Executive Double Room with Small Double Bed - Non-Smoking

1 double bed

Executive Double Room with Small Double Bed - Smoking image 1
Executive Double Room with Small Double Bed - Smoking image 2
Executive Double Room with Small Double Bed - Smoking image 3
Executive Double Room with Small Double Bed - Smoking image 4
Executive Double Room with Small Double Bed - Smoking image 5
Executive Double Room with Small Double Bed - Smoking image 6
17 m²

Executive Double Room with Small Double Bed - Smoking

1 double bed

Executive Semi-double Room image 1
Executive Semi-double Room image 2
Executive Semi-double Room image 3
Executive Semi-double Room image 4
Executive Semi-double Room image 5
Executive Semi-double Room image 6
Executive Semi-double Room image 7
Executive Semi-double Room image 8
17 m²

Executive Semi-double Room

1 double bed

Premiere Double Room with Small Double Bed - Non-Smoking image 1
Premiere Double Room with Small Double Bed - Non-Smoking image 2
Premiere Double Room with Small Double Bed - Non-Smoking image 3
Premiere Double Room with Small Double Bed - Non-Smoking image 4
Premiere Double Room with Small Double Bed - Non-Smoking image 5
Premiere Double Room with Small Double Bed - Non-Smoking image 6
17 m²

Premiere Double Room with Small Double Bed - Non-Smoking

1 double bed

What other guests say about this hotel

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Where you'll be staying