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Holiday Inn Kayseri - Duvenonu

8.4Rating
ExcellentRated by Guests
85Reviews

What to expect

Pros

  • 😊Friendly and helpful staff throughout the hotel
  • 🍽️Delicious and varied breakfast options
  • 🧼Clean and well-furnished rooms
  • 🏔️Great location with beautiful mountain views
  • 🍲Outstanding food quality and service at the restaurant
  • 🛏️Comfortable beds and spacious rooms
  • 🍷Excellent value for money and quality services
  • 🚗Convenient transportation options and proximity to attractions
  • 👩‍💼Professional and attentive reception and management team
  • 🌟Exceptional service that exceeds expectations

Cons

  • 💬Limited English proficiency among some staff members
  • 💸Issues with billing accuracy and transparency
  • 🛎️Inconsistent service quality, especially during peak times
  • 🥘Some dissatisfaction with the restaurant menu and food options
  • 🤝Communication challenges between staff and guests
  • 🚿Problems with amenities like the ski room and room heating systems
  • 🌆Noise disturbances or lack of peace and quiet in certain areas
  • 🍹Issues with the availability and pricing of additional services
  • 🔌Instances of missing or misplaced personal belongings in rooms
  • 🎿Difficulties or inconveniences related to ski-related facilities or services

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Massage, On-site entertainment, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Turkish, Russian

Ideally located in the prime touristic area of Kayseri, Holiday Inn Kayseri - Duvenonu promises a relaxing and wonderful visit. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the Holiday Inn Kayseri - Duvenonu. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Holiday Inn Kayseri - Duvenonu is an excellent choice from which to explore Kayseri or to simply relax and rejuvenate.

Where you'll be sleeping

1 King Bed Standard Non Smoking image 1
1 King Bed Standard Non Smoking image 2
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1 King Bed Standard Non Smoking image 6
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1 King Bed Standard Non Smoking image 9
1 King Bed Standard Non Smoking image 10
1 King Bed Standard Non Smoking image 11
1 King Bed Standard Non Smoking image 12
1 King Bed Standard Non Smoking image 13
25 m²

1 King Bed Standard Non Smoking

1 king bed

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25 m²

Standard Room

1 queen bed or 1 double bed or 1 single bed & 1 double bed

1 King Suite Non Smoking Mountain View image 1
1 King Suite Non Smoking Mountain View image 2
1 King Suite Non Smoking Mountain View image 3
1 King Suite Non Smoking Mountain View image 4
1 King Suite Non Smoking Mountain View image 5
1 King Suite Non Smoking Mountain View image 6
1 King Suite Non Smoking Mountain View image 7
1 King Suite Non Smoking Mountain View image 8
1 King Suite Non Smoking Mountain View image 9
1 King Suite Non Smoking Mountain View image 10
72 m²

1 King Suite Non Smoking Mountain View

1 king bed

1 Double Bed Standard Non Smoking image 1
1 Double Bed Standard Non Smoking image 2
1 Double Bed Standard Non Smoking image 3
1 Double Bed Standard Non Smoking image 4
1 Double Bed Standard Non Smoking image 5
1 Double Bed Standard Non Smoking image 6
1 Double Bed Standard Non Smoking image 7
25 m²

1 Double Bed Standard Non Smoking

1 double bed

1 King Bed Standard Smoking image 1
1 King Bed Standard Smoking image 2
1 King Bed Standard Smoking image 3
1 King Bed Standard Smoking image 4
1 King Bed Standard Smoking image 5
1 King Bed Standard Smoking image 6
1 King Bed Standard Smoking image 7
25 m²

1 King Bed Standard Smoking

1 king bed

2 Single Beds Standard Smoking image 1
2 Single Beds Standard Smoking image 2
2 Single Beds Standard Smoking image 3
2 Single Beds Standard Smoking image 4
2 Single Beds Standard Smoking image 5
2 Single Beds Standard Smoking image 6
2 Single Beds Standard Smoking image 7
25 m²

2 Single Beds Standard Smoking

2 single beds

1 King Premium Non smoking Mountain View image 1
1 King Premium Non smoking Mountain View image 2
1 King Premium Non smoking Mountain View image 3
1 King Premium Non smoking Mountain View image 4
1 King Premium Non smoking Mountain View image 5
1 King Premium Non smoking Mountain View image 6
1 King Premium Non smoking Mountain View image 7
25 m²

1 King Premium Non smoking Mountain View

1 king bed

2 Single Beds Standard Non Smoking image 1
2 Single Beds Standard Non Smoking image 2
2 Single Beds Standard Non Smoking image 3
2 Single Beds Standard Non Smoking image 4
2 Single Beds Standard Non Smoking image 5
2 Single Beds Standard Non Smoking image 6
2 Single Beds Standard Non Smoking image 7
2 Single Beds Standard Non Smoking image 8
25 m²

2 Single Beds Standard Non Smoking

2 single beds

1 King Bed Premium Smoking image 1
1 King Bed Premium Smoking image 2
1 King Bed Premium Smoking image 3
1 King Bed Premium Smoking image 4
1 King Bed Premium Smoking image 5
1 King Bed Premium Smoking image 6
25 m²

1 King Bed Premium Smoking

1 king bed

1 Queen Bed Standard Non Smoking image 1
1 Queen Bed Standard Non Smoking image 2
1 Queen Bed Standard Non Smoking image 3
1 Queen Bed Standard Non Smoking image 4
1 Queen Bed Standard Non Smoking image 5
1 Queen Bed Standard Non Smoking image 6
25 m²

1 Queen Bed Standard Non Smoking

1 queen bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying