Hilton Franklin Cool Springs
9.0Rating
ExcellentRated by Guests
202Reviews
What to expect
Pros
- 🏨Excellent customer service
- 🍳Fresh and delicious breakfast
- 🛏️Comfortable beds
- 👪Family-friendly environment
- 🌟Clean and spacious rooms
- 🍽️Good dining options
- 🤝Friendly and welcoming staff
- 🏊Nice amenities like pool and bar
- 🌆Great location for activities
- 💰Affordable pricing for quality
Cons
- 🛌Hard beds
- 📞Lack of follow-up and communication for lost items
- 🔒Issues with door locks
- 💸Expensive restaurant offerings
- 🚿Inadequate bathroom amenities
- 🍴No free breakfast or microwave in room
- ❄️Cold lobby and restaurant
- 🚗Uncomfortable bed and air conditioning issues
- 📺Outdated TV and lack of amenities like free water and Wi-Fi
- 💵Price not justified by the experience
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Ideally located in the North Franklin area, Hilton Franklin Cool Springs promises a relaxing and wonderful visit. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Hilton Franklin Cool Springs. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Hilton Franklin Cool Springs combines warm hospitality with a lovely ambiance to make your stay in Franklin (TN) unforgettable.
Where you'll be sleeping
30 m²
1 King Bed Executive Floor
1 king bed
32 m²
2 Queen Beds Hearing Accessible
2 queen beds
29 m²
1 King Bed
1 king bed
32 m²
2 Queen Beds
2 queen beds
31 m²
1 King Bed Corner Room
1 king bed & 1 sofa bed
31 m²
1 King Bed Executive Level Hearing Accessible
1 king bed
33 m²
2 Queen Mobility Accessible W/Bathtub
2 queen beds
31 m²
1 King Bed Corner Room Hearing Accessible
1 king bed
84 m²
1 King 1 Bedroom Suite Hearing Accessible
1 king bed & 1 sofa bed
32 m²
1 King Mobility Accessible with Bathtub
1 king bed
What other guests say about this hotel
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