Grand Central Metro Station - 1.42 km from property

Gantry Plaza State Park - 3.14 km from property

1 King Bed Freedom Tower Premium View - Bed

DoubleTree by Hilton Hotel New York Times Square West

Name: DoubleTree by Hilton Hotel New York Times Square West
Address: 350 W 40th Street, New York (NY), New York, 10018, United States
Rating: 6.293532889874352

New York, United States

350 W 40th Street, 10018

6.3Rating

GoodRated by Guests

5,412Reviews

What to expect

Pros

🌟Exceptional customer service from staff like Tashi, Zoe, Joanna, Carlos, and Michalyn.
🗽Great location near Times Square and subway stations.
🍪Warm cookies on arrival are a nice touch.
🛌Comfortable beds and clean rooms.
🏙️Good views from higher floors.
👍Helpful concierge services.
👩‍💼Welcoming and friendly staff like Marina, Paola, and Joseline.
👏Efficient and fast elevators.
🍴Convenient access to local eateries and attractions.
💼Ideal for business travelers with good amenities.

Cons

🛎️Long wait times for elevators, especially during peak hours.
🧴Rooms may be small, lacking storage space.
🚪Some safety concerns in the surrounding area.
🍳Breakfast options might be limited or below expectations.
😕Inconsistent service quality from certain staff members.
💸High prices for food and drinks on-site.
🚿Issues with hot water availability in some rooms.
🔒Security concerns or lack of visible security measures.
🔊Noise disruptions or poor soundproofing in rooms.
📞Difficulty reaching staff or lack of responsiveness to guest needs.

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Hiking, Nightclub, On-site entertainment, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Hindi, Chinese [Mandarin], French, Italian, Korean, Russian, Japanese

The 3.5-star Doubletree By Hilton New York Times Square West offers comfort and convenience whether you're on business or holiday in New York (NY). Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the Doubletree By Hilton New York Times Square West. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that New York (NY) has to offer are three great reasons you should stay at Doubletree By Hilton New York Times Square West.